Matthew Russell

What the DVSA are doing to answer more of your calls

DVSA driver testing services: Update on industrial action

An important update from DVSA regarding industrial action The Public and Commercial Services (PCS) Union has announced that its members will take part in discontinuous strike action during December 2022 and January 2023.  We are unable to confirm what level of impact this action might have on our services. Not all DVSA staff are PCS

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What the DVSA are doing to answer more of your calls

Gateshead test centre refurbishment

Gateshead driving test centre is being refurbished from Monday 17 October 2022 until Sunday 6 November 2022. Driving tests During the refurbishment, all practical car driving tests will instead take place at Gosforth driving test centre. The address for the test centre is: Sandy LaneGosforthNE3 5HB View on a map. Driving tests will recommence from the Gateshead test centre on Monday 7 November. We have written to affected driving test candidates, but please do remind them nearer

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Tell the DVSA about the demand for driving lessons and other challenges you are facing

The DVSA has launched a survey to tell them about the changing needs of your business and pupils. This survey includes questions from the previous ADI demand surveys which help us to forecast the demand for tests and has been widened to find out how the current economic situation is affecting your business. How to

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Share your views about using the booking service and how it could be improved

On the 27 September DVSA launched a survey for businesses who use the driving test booking service. It’s an opportunity for you to tell them: how you use the system what works well how it could be improved The survey is open until midnight on 10 October. It should only take 5 minutes of your

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