DVSA has taken the driving test booking service offline until 8am on Wednesday 26 August 2020.
This is to carry out essential maintenance to help the service to cope with the increased demand from the public.
The services that will be unavailable are:
- Book your driving test
- Change your driving test appointment
- Check your driving test appointment details
- Cancel your driving test
There has been unprecedented demand to use the service. By 8pm on Friday 21 August, the service had been visited almost seven million times.
This resulted in some people:
- Having problems accessing the service
- Not being able to complete their booking when they’ve accessed the service
Gareth Llewellyn, DVSA chief executive, said: “Following unprecedented demand for the driving test booking system with almost seven million attempts to book a test when it opened, we need to carry out urgent maintenance so people can book tests.
“We have to close the booking service until Wednesday 26 August and are sorry for any inconvenience caused.”