From 16 July in England, DVSA will send emails to practical car test candidates whose tests were put on hold due to coronavirus to invite them to choose a new date and time for their test.
Critical workers will receive an email to invite them to rebook their tests today (15 July).
Both emails will include a link to book a new test date as the candidate booking system remains closed. This link will only work for people who have been invited to rebook their test.
When DVSA emails candidates whose tests were put on hold due to lockdown, it will initially invite around 10,000 each day, split in batches to spread out demand on the service. All available appointments will be shown on the online service. Do not contact DVSA customer service centre as they will not be able to book any alternative test slots.
It’s important that you speak to your pupils before they rebook their tests to make sure:
- They are ready to take their test
- You are available to take them
As examiners will only be at test centres when they have a test booked, DVSA has increased the minimum notice period for booking a test from 60 minutes to 10 hours.
All candidates must wear a face covering when taking their driving test, unless they have a good reason not to. This includes if:
- They have a physical or mental illness or impairment, or a disability that means they cannot put on, wear or remove a face covering
- Putting on, wearing or removing a face covering would cause them severe distress
When they arrange their test, they’ll need to say if there’s a good reason they cannot wear a face covering. The email will tell them how to do this.