Since the start of the pandemic, the number of calls to the DVSA customer services centre has increased dramatically. Between October and December 2021, they received 359,000 calls. That’s 82% higher than we the number of calls they received in the same period in 2019. They have worked hard to try and meet this additional …
What the DVSA are doing to answer more of your calls Read More »
Report of Joint NASP/DVSA meeting – 2nd November 2021 held on Teams In attendance: NASP: Representatives from the three national ADI associations that make up NASP, those being ADINJC, DIA and MSA GB and the minute secretary. DVSA: Mark Magee, Head of Driver PolicyLaura Great Rex, Head of Enforcement Relationship ManagementJohn Sheridan, Product Manager – …
Report released on the latest meeting between DVSA and NASP members Read More »
Twelve waiting rooms remain closed, and we are working to reopen as many of these as we can for the benefit of you and your pupils. Poor ventilation The safety of our customers and staff is our top priority and good ventilation helps stop the spread of COVID-19. Unfortunately, the 12 remaining closed waiting rooms …
On Tuesday 19 October 2021draft legislation was published around the planned changes to the rules on driving licence acquisition and the motorcycle riding test. If the draft legislation is approved by MPs, the changes will be introduced in the new year. The recommended changes are: any candidate who already holds a full manual licence entitlement for …
As DVSA stated on 16 September, some rules about learning to drive a lorry are going to change later in 2021. The changes affect: staging requirements for lorry and bus licences the off-road manoeuvres part of vocational driving tests being done by third-parties Subject to Parliamentary processes, both changes will be introduced on Monday 15 …
DVSA streamlining the process to become a lorry and bus driver Read More »
The National Associations Strategic Partnership (the industry steering group composed of DIA, ADINJC and MSA) released a statement this Wednesday responding to DVSA’s latest communications on changes to how Standards Checks will now be prioritised. In the statement NASP signals they are still not wholly supportive of the new approach and urge DVSA to consider …
NASP continues to have concerns about new Standards Check approach Read More »
The regulator recently released a number of communications on the subject of the new approach to prioritising Standards Checks. A blog, video presentation and a letter from the Registrar has been sent to trainers across the UK. DIA (and colleagues within NASP) have been urging the agency to issue more guidance – and better communications …
DVSA issues further guidance on Standards Check prioritisation Read More »
The government has announced further plans to help reduce the lorry driver shortage. These plans follow the recently announced vocational test changes which will create an extra 50,000 lorry tests every year. DVSA has already delivered 50% more tests than were available before the pandemic. Ministry of Defence driving examiners The Ministry of Defence (MoD) …
New government plans to tackle the lorry driving shortage Read More »
As previously communicated by DVSA, the Examiner’s union PCS (Public and Commercial Services Union) will ballot members on possible industrial action triggered by concerns over the agency’s plans to trial increasing 8 tests per day in order to catch up on the backlog. We don’t have much more information on the strike at the moment …
DVSA have announced that the focus of their ADI Enforcement team moving forward will be towards those trainers who need it the most – these being potential instructors with driving and instructional ability qualification tests booked, and those instructors who last had a substandard assessment or have failed to attend their check. Trainers who fall …
