Handling complaints
Carly Brookfield discusses two malicious complaint cases and what to do to decrease the risk of this happening to you
Legal
Q&A with the registrar
Here are some extra questions from our Fit and Proper webinar, answered by Jacqui Turland, DVSA registrar
Police pay lowest car insurance premiums
Driving instructors pay the third cheapest premiums for their personal vehicles, according to Quotezone research.
Reaching biting point
Carly Brookfield opens the DIA casebook to find out how we helped a member resolve a car finance issue
Tyres more than 10 years old will be banned on heavy vehicles
Tyres that are aged 10 years and older will become a failure item at annual test
Making a CCJ go away
Following on from the last DIA casebook, Carly Brookfield goes into more detail about the damage financial disputes can do to you and your business – and the risk to your ADI licence
When a CCJ can really make you pay
Carly Brookfield looks at the damage financial disputes can do to you and your business – and the risk to your ADI licence
Highway Code: your views needed
The government wants your views on changes to the Highway Code which aim to improve safety on pavements.
Do the right thing
Carly Brookfield discusses a case where, by trying to do right by her pupils, one of our members ended up on the wrong side of the regulator
Old tyre ban for lorries, buses and coaches
The Department for Transport has announced that tyres aged 10 years or older will be banned on the front axles of lorries, buses and coaches using new laws. DVSA already checks for tyres over 10 years old during roadside enforcement stops. This change in the law will allow it to issue stronger penalties if found …
