Volkswagen unveils automotive-grade ChatGPT integration for next-gen infotainment systems

Close-up of of the icon of the ChatGPT artificial intelligence chatbot app logo on a cellphone screen. Surrounded by the app icons of Twitter, Chrome, Zoom, Telegram, Teams, Edge and Meet.

A ChatGPT artificial intelligence chatbot, which Volkswagen describes as “a uniquely intelligent, automotive-grade ChatGPT integration,” will be available for use with new Volkswagen cars. The chatbot will respond to a variety of inquiries.

VW unveiled ChatGPT as part of the next-generation infotainment systems in the ID.3, ID.4, ID.5, and ID.7, as well as the brand-new Tiguan and the upcoming Passat, and in the facelifted Golf beginning in the second quarter of this year. The company made the announcement at the Consumer Electronics Show (CES) in Las Vegas.

In these vehicles, it will be incorporated into Volkswagen’s IDA voice assistant, which may be accessed by saying “Hello IDA” or by pressing a button on the steering wheel. According to VW, installing a different app or making a new account is not necessary.

Owners will be able to access a “constantly growing artificial intelligence database” through Volkswagen’s partnership with Cerence Inc. Additionally, by integrating Chat GPT into IDA, voice control of the infotainment, navigation, and air conditioning will be possible in addition to providing general knowledge answers. The system will eventually be updated to respond to additional queries in an understandable manner.

A question or command that Volkswagen’s internal system is unable to handle will be automatically sent to AI, which will reply with the recognisable Volkswagen voice. ChatGPT does not get any vehicle data, and all queries and responses are instantly removed.

Volkswagen’s own IDA voice control is boosted by Cerence’s Chat Pro system, which includes ChatGPT and other sources to provide what the tech company says are “accurate and relevant responses to nearly every query imaginable.”

“Volkswagen has always democratised technology and made it accessible – this is ingrained in our DNA,” said Kai Grünitz, Volkswagen’s board member for technical development. “As a result, we are now the first volume manufacturer to make this technology a standard feature in vehicles from the compact segment upwards.”

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